It’s not something you find in a spreadsheet or strategy session. It’s the subconscious pattern behind how we respond to change, pressure, conflict, tough decisions, or even success. Your emotional strategy shows up in the heat of the moment—when a plan unravels, when feedback stings, or when uncertainty looms. It’s the subconscious pattern behind how we respond to change, pressure, conflict, tough decisions, or even success.

Everyone has an emotional strategy, but here’s the kicker: most people have never taken the time to examine theirs.

As a leader, understanding your own emotional strategy—and helping your team understand theirs—is one of the most underrated tools for building a strong, emotionally intelligent workplace. In fact, I’d argue it’s essential for sustainable leadership and personal growth.

What Is an Emotional Strategy?

An emotional strategy is your go-to emotional response when you're triggered, challenged, or stretched.

It’s the inner program that runs when things don’t go according to plan:

• Do you get defensive?
• Do you shut down?
• Do you take on too much?
• Do you fixate on worst-case scenarios?
• Do you lash out, people-please, or blame others?

These emotional responses aren’t flaws—they’re strategies your brain has learned over time to stay safe. The trouble comes when they go unexamined. What may have helped you survive earlier in life can sabotage your ability to lead, grow, and thrive today. Think of it as your operating system for handing emotions.

Why Emotional Strategy Matters in Leadership

Leadership isn’t just about vision, execution, and results. It’s also about regulation, communication, and modeling the emotional tone for your team.

Leaders with unexamined emotional strategies tend to:

• React impulsively rather than respond thoughtfully
• Create emotionally unsafe environments for themselves and their team (even unintentionally)
• Avoid difficult conversations
• Misinterpret their team’s behavior as laziness or incompetence

Leaders who understand their emotional strategy tend to:

• Pause before reacting
• Lead with empathy and clarity
• Create space for others to grow through mistakes
• Model emotional resilience during change and uncertainty

In other words: when you know your emotional strategy, you stop being run by it.

How to Identify Your Emotional Strategy (and Others’)

Self-awareness is the first step. Start by observing your emotional patterns in challenging moments. Ask yourself:

• What emotions come up most often under pressure? (Fear, anger, shame, overwhelm?)
• What do I tend to do next? (Withdraw, control, blame, fix, freeze?)
• Where did I learn this pattern? (Was it modeled for me by a parent, mentor, or early boss?)
• Is this strategy still working for me—or is it keeping me stuck?

To spot emotional strategies in others, watch for:

• Repeating patterns when things go wrong
• Reactions that seem out of proportion
• Avoidance of certain tasks or conversations
• Emotional shutdown. blaming, or over-explaining

Once you’ve identified a pattern, don’t label or diagnose—get curious.

How to Talk About Emotional Operating Systems with Your Team

Helping someone explore their emotional strategy is a gift—but it requires trust, tact, and timing.

Here’s how to approach it:

1. Lead with Empathy and Ownership

“I’ve noticed that when we’re in tight deadlines, I tend to get anxious and over-function. I’ve been working on that. I’m also wondering how that dynamic plays out for you?”

1. Use Neutral, Observational Language

“In a few meetings now, I’ve noticed that when feedback gets tense, you get really quiet. That’s not wrong or bad—I just want to check in. What’s going on for you in those moments?”

1. Ask Open-Ended Questions
   • “What’s your internal response when projects take a sharp turn?”
   • “What’s your first instinct under pressure?”
   • “What kind of support helps you the most when things feel chaotic?”
2. Normalize the Conversation

“We all have emotional patterns—we're just trying to bring more awareness to them so we can grow stronger as a team.”

Practical Ways to Improve Your Emotional Operating System

• Practice the Pause
  Create a habit of taking 3–5 deep breaths before responding to emotionally charged situations. I call this, Practicing the Pause.
• Use Reflective Journaling
  Encourage team members (and yourself) to write down what they felt and how they reacted after high-stress events. Pattern recognition begins here.
• Debrief After the Storm
  After challenges, ask: “How did we handle that emotionally?” not just “What did we learn operationally?”
• Offer Emotional Vocabulary Training
  The better your team can name their emotions, the less likely they are to be ruled by them. (“I feel overwhelmed” is more productive than “I’m just pissed.”)
• Model Repair Conversations
  Leaders who admit when their emotional strategy took over—and talk about how they’re growing—create a culture of safety and self-awareness.

Final Thought: Everyone Has a Strategy—Few Know It

Emotional intelligence isn’t just about staying calm or being nice. It’s about understanding how your emotions operate and helping others do the same.

The emotional strategy you and your team bring into work each day is either helping or hindering your growth. The good news? These strategies are adaptable. They’re based on wiring—but wiring can be rewired.

Start the conversation. Model the awareness. Make emotional growth part of the strategy—not just the culture.

The post Emotional Strategy: The Secret to Better Leadership and Team Performance appeared first on Marla Tabaka.

It's probably wise to stop doing 20-dollar-an-hour work and consider whether it’s time to make that next (or your first) hire. Here are six signs you’re ready to stop juggling and start delegating to a new hire.

1. You have efficiencies in place.

Before investing in your next new hire, make sure your current team is working to full capacity. If their hours are billable, create a budget for the time spent on each project. You may be able to crank out a job in a day or two, but your team members may not be as confident and experienced as you are. Some may tend to linger on a project when a strict timeline is not in place, thus losing money for the company.

If your team is not billable, ensure all job descriptions are clear, and tasks are completed regularly and efficiently. Studies have found that the average office worker is productive for only about 2 hours and 53 minutes per day.  A Salary.com survey revealed that 89% of employees openly admit to wasting time at work. These employees aren’t necessarily slacking; the human brain is not built to hyper-focus on tasks for a straight 8 hours. Clear directions, breaks, and a boss who leads by example will help mitigate these concerns.

2. You’re doing too much billable work.

If you’re a photographer, designer, landscaper, or any business owner who clocks billable hours, you need to know when it’s beneficial to be on the clock versus growing your business. There are projects only you can do (until your company is profitable enough to replace you). If you’re stuck behind a desk or out in the field most of the time, who will find the next batch of prospects? Who will create and build the long-term vision for your company?

3. You have a proven marketing strategy in place.

There’s no sense in hiring another person, no matter how busy you are in the moment, if you don’t have a way to pay their salary and other expenses. I ask business owners the following question to help them gain a complete perspective on their business’s potential for growth: If you could add another twenty hours (or more) a week to your availability, how quickly, and how much could you grow your business?

Most entrepreneurs reply instantly, suggesting that they could scale quickly. What is your answer? Write down precisely what you would do to bring in more business. This is the foundation for your marketing plan. Work with your coach or mentor to build out the plan with a timeline and projections on growth potential. Now you know how long it will take for you to pay for the extra headcount and sustain the growth.

4. You’ve evaluated affordability.

If you're struggling to cover monthly expenses or carrying high-interest debt with no clear plan to pay it down, hiring may need to wait — or be done strategically (like starting with a part-timer or contractor).

Ask yourself:

• Can your business cover your current operating expenses, including your own compensation?
• Do you have at least three months of payroll saved or a reliable revenue stream to cover it? Your proven marketing strategy can help.

If the answer is “no” to these questions, take a breath. Get clear on your numbers first. A well-timed hire can be your most significant growth move. A premature one? A cash-flow killer.

That said, if you're close — and especially if you're still doing tasks that someone at $20/hour could do — a strategic part-time hire or outsourced contractor might be the bridge between burnout and breakthrough.

5. You have training and onboarding processes in place.

It’s a horrifying experience for the entrepreneur, their team, and their new hire when a new person is plunked down at a desk with no clear definition of their job, goals, and daily tasks. Assign the responsibilities for onboarding and training to yourself or another qualified party:

Create a 30-60-90 Day Onboarding Plan

• Week 1 orientation/training
• Training for key tools and platforms they’ll need to learn
• Goals for each month of their first 90 days
• Regular check-ins for feedback (yours and theirs)
• Add them to payroll and your benefits program if you have one
• Inform them of your PTO policies. (At some point you’ll need an employee handbook)
• Have their computer login credentials ready
• Set up their email and access to the programs and apps they will use

6. You are diligently developing your leadership skills.

Leadership may or may not come naturally to you, but masterful leadership skills are developed with intent, and over time. You can’t define your leadership style without defining your company culture and values first. Read books and blogs, listen to podcasts, but most importantly, work with a leadership and business coach to help you know yourself and who you are as a leader.

All of this might sound like a lot of effort, but ask yourself this: Would you rather spend your time and energy doing low-wage jobs or billable work for little in return or do fewer of these things so you can grow your company, increase your take-home, and actually spend time at home without working?

The post Still Wearing Too Many Hats? How to Know It’s Time for Your Next Hire appeared first on Marla Tabaka.

In the world of entrepreneurship, the notion that leaders are born, not made, is a long-standing belief. However, in my experience of 20 years as a business coach, I've learned that this belief is a myth that needs to be debunked. Leadership is a skill that can be cultivated and refined over time. I know because I help entrepreneurs develop their leadership skills and have the privilege of witnessing the before and after. The shift is powerful, but at least two limiting factors could get in the way of advancing your leadership skills: lack of confidence and the belief that you must be someone you're not to lead successfully.

Leadership is not about becoming an extrovert when you're not. You are no less a leader if you weren't born sociable and outgoing. Excellent leadership is built upon authenticity and trust. If you try to be someone you're not, you will fail.

So, how can you strengthen your skills while being true to who you are and your core values? The first thing to know is that leadership skills can be learned and honed through experience and education. And no, I don't mean a Harvard degree. The information you need is right at your fingertips.

There are developmental building blocks, mindset shifts, skills, and qualities that you already possess to get you on your way to step into the shoes of an outstanding leader confidently. It's time to Bullshift™any beliefs that you're not cut out to lead.

Test your leadership abilities with my free download,
“50 Tough Questions You Never Ask Yourself But Should.”

The Building Blocks of Leadership.

Picture leadership as a puzzle with pieces that you can assemble over time. The puzzle pieces represent skills like effective communication, emotional intelligence, adaptability, and strategic thinking. These are not innate traits but learned behaviors that you can hone through practice, experience, and confidence. You can build these skills over time, but also by observing the great leaders of our time through reading, listening to podcasts, and surrounding yourself with people who possess the qualities and skills you wish to enhance and develop.

Embrace a Growth Mindset.

Embracing a growth mindset is the cornerstone of leadership development. It's about believing you can develop your abilities, skills, and even your intuitive senses through dedication and hard work. When you limit yourself with negative beliefs about yourself, money, and the world around you, opportunities and valuable learning experiences will be missed and misunderstood.

Lean on your values.

When business owners contact me to discuss coaching, they usually feel a bit (or a lot) lost. They would give anything for a compass of sorts to guide them through their next steps and choices. Here's the thing—you already have an internal compass, and you need to lean on it to help you at every step along the way. When you identify and live by your personal and professional values, you'll make better choices, feel less confused, and gain clarity about yourself and your company's future.

Your values will help define your company's culture, another thing too many business owners neglect to do.

Contact me for a complimentary consultation if you'd like to learn more about defining your values;
it's one of the most significant things you'll do to develop into the leader you want to be.

Don't mistake empathy for weakness in leadership.

Great leaders can and should have empathy. This quality doesn't make you soft or weak; it's a strength and honorable leadership trait. The problem for highly empathetic people is that they sometimes need more confidence to make tough choices and to speak up without fear of hurting someone's feelings or confrontation. Empathy-driven leadership gets results and indicates a high level of emotional intelligence.

Emotionally intelligent people can use their feelings and intuitive senses to motivate themselves and others. They can understand and consider their team members' feelings to make sure each employee works from their best skill sets, not in areas of weakness. Empathetic leaders resolve conflict well because they can see and understand the nuances of a dispute or disagreement. Emotional intelligence also allows leaders to form intentional bonds with other people, connecting on a level that other leaders may not. If you are empathic, it can become your greatest strength, not a weakness.

Leadership is not an exclusive club for the chosen few; skills, experience, and qualities can be cultivated, nurtured, and refined. By adopting a growth mindset, continuous learning, and drawing inspiration from the great leaders of our times, you are already on the path to becoming the leader you aspire to be.

The post Afraid Your Leadership Skills Suck? BullShift!™ appeared first on Marla Tabaka.

Allow me to tell you a story.

One entrepreneur’s business took off during her second year of coaching with me. In addition, her husband started a company of his own, which grew quickly and substantially. Their 2022 combined household income was three times what it had ever been. This year, both businesses continue to flourish.

I always remind my fast-growing business clients to meet quarterly with their accountants to double-check numbers, plan spending, and ensure their earnings are appropriately taxed. However, working with a business coach is a new experience for most clients, and they don’t always realize the importance of a quarterly financial checkup, so many small business owners neglect to heed this advice. They are well-meaning, but things get busy, and important meetings get placed on the back burner. As a result, my client just got hit with a state tax debt of $10,000 for 2022. That was manageable, even though it was disappointing. But it wasn’t as upsetting as the $100,000 IRS tax debt notification she received two days later!

Why did this enormous tax debt happen? Because the client’s accountant had adjusted quarterly taxes at the end of 1st Quarter but not since. Scheduled meetings would have prevented these shocking tax debts seven months into the following year. Sure, these taxes need to be paid one way or the other, but you can imagine the infuriating surprise of an unexpected bill of this size. It’s better to pay taxes on a schedule than to receive a shock like this one.

Business Coach Advice: Don’t let that happen to you!

Now is the time to delve into operations, bookkeeping, goal assessment, and future planning for your business. I often advise my clients to schedule two or three days away so their time is free of interruptions and distractions. Book yourself into a lovely hotel just far enough away from home and work to keep distractions at bay. Tell everyone, including employees, friends, and family, that you will check in once at the end of the day and are otherwise unavailable. Use this time to follow the checklist below and complete what you can.

Important tip: Also, schedule an end-of-day massage and at least one decadent meal somewhere nearby!

Here is your 4th quarter checklist.

Begin now to clean up your 2023 plan and go into 2024 feeling good about yourself and your small business. The 1st piece of business coach advice on this list should be obvious by now!

Schedule a 4th quarter meeting with your business accountant.

Your accountant will know what to talk about, but here are a few suggestions:

• Ensure there are no tax code changes that will affect your business.
• Double-check your tax withholdings.
• Ask if you should increase your taxable spending.
• Review payroll to see if year-end bonuses or pay increases are possible.

Check on your inventory history and plan for future sales.

• If you carry inventory, be sure that holiday stock is on order. Allow time for delayed shipping and out-of-stock inventory.
• Do a review of the current year. Where did you fall short on supply? Plan for those months during the upcoming calendar year.
• Will you add new items for holiday gifting? What new product line ideas do you have for next year?

Revisit your other 2023 goals.

Are there remaining goals on your list that hold the possibility for completion yet this year? If so, forgive yourself, schedule time to work on them, or, better yet, think of someone to delegate them to, even if it’s a 1099 contractor. Be realistic about your goals; otherwise, you will let yourself down repeatedly. Of course, if lack of completion is an issue for you, hire a business coach to help you manage and eliminate this issue.

Review operations and documentation.

Have operations run smoothly in 2023? If so, congratulations! If not, any number of things could be to blame.

Plan for documentation of your primary processes and procedures in 2024. The lack of training materials is usually a significant problem for owners who see a lot of operations issues. Again, the main complaint about the documentation process is time consumption. I always tell my clients to imagine how much more time they’d have if they didn’t have to deal with a plethora of mistakes and oversights. Documentation isn’t only for training purposes; it serves as a guide in each job role. These materials give you a tool for effective employee reviews and dismissals, and it keeps your organization running smoothly.

What else is essential to know about clear and thorough documentation? It adds value to your company. This collateral is considered proprietary information, and should you ever sell or seek to be acquired, there must be processes in place before anyone takes you seriously.

Also, review staffing needs. Will you require an additional headcount or freelancers in 2024? If additional payroll is something you need to consider, add this to your accounting discussion. Schedule time on your calendar to define the job role and get your onboarding plans in place. This is another area where a business coach could be essential to the process.

Consider automation for 2024 or 25.

Customer Relationship Management tools are about more than just managing client relationships. These money-saving tools are a powerful means for running your business efficiently. A customized CRM will reduce errors and oversights. Your notifications to prospects and clients will go out on a timely basis. Your CRM will keep all correspondence branded and consistent, and it will track your job progress, flag issues, and be your project manager. Some will even integrate and track your inventory.

Some contractors specialize in customizing just about every CRM on the market, and you’ll likely find a list of preferred vendors on the CRM builder’s website. A contractor’s fee is well worth a reasonable investment. Do your best to work this into next year’s budget, but shop around for your contractor!

Create or revisit your 4th Quarter marketing plan.

Preparing a marketing calendar in advance with the big-picture strategy broken down into monthly, weekly, and daily bite-sized action steps is always a great idea. If you haven’t done this before, work with your marketing person or business coach to create your marketing calendar for next year. This task is a great 4th Quarter activity.

For now, consider your sales goals for 2023. Have you fallen short or exceeded your projections? Either way, it’s time to revisit or create marketing initiatives to achieve the current plan or continue to surpass your initial goals. Try something new or build upon what’s been working. If you set your sights on improving operations, realistic goals, and a solid marketing plan, you can and will increase profits in 2024. Who knows? You may be able to add revenue to 2023; it's not too late!

Book your hotel or getaway location today! If you’re so inclined, email me a few pictures, and I’ll include them in a follow-up blog later in the year!

The post Business Coach Advice: Boost Sales With This 4th Quarter Checklist appeared first on Marla Tabaka.

My clients achieve their goals, but for some, the reality of growing their small business is much different than they imagined. Here's the startling truth. There are several points within the process where you may question your decision to scale. You might even feel an overwhelming need to dial it back or give up. I often help my clients through these stages, and, fortunately, nearly all of them plow through until they feel good about their choices again.

To lessen or avoid the negative emotional impact of scaling your small business, here are a few questions to ask yourself as you create your plan.

1. What do I need to do now to reduce my stress later?

When small business owners are knee-deep in problems, the idea of becoming a true leader who works on the vision instead of the day-to-day operations sounds exciting and fulfilling. Still, you'd be surprised by how often entrepreneurs miss the simplicity of being the business when they initiate a growth model. Some wish they'd never hired employees and taken on more business because it now feels even more overwhelming than when they did it alone. This negative experience of expansion usually comes from poor planning and a skewed vision of the path to success.

It's wise to initiate your progression in phases and have a plan in which your function is clearly and realistically outlined for each process stage. It's also wise to accept that sometimes you'll take two steps forward and one step back. Growth is not a linear process.

To minimize the growth pains, consider these points:

• Avoid making personal or professional travel plans within six months of bringing on new employees. Training takes time. In fact, you're likely to feel more overwhelmed by all the training than you did before hiring help. Don't expect your new people to run the business in your absence until they can perform the job skillfully.
• You'll probably need new business to support payroll but be cautious about how much you add to the workload for at least a few months. Even if your new person or people have the skills to do the job, not all skills translate seamlessly from company to company. They still need plenty of your attention. Don't spread yourself too thin, or you'll resent your choice to build a team.
• Outsource work that doesn't need to be done internally, like bookkeeping, payroll, and freelance labor. Do this before you hire anyone else so you're not bogged down by managing more than one transition at a time.
• If you are offloading tasks to your new hire, begin documenting the steps in writing or doing videos before hiring anyone. Loom.com is an excellent resource for making your training videos. You will still need to provide additional training, but your new person will have documentation to check their work.

2. Am I a great communicator who listens, demonstrates patience, and understands the varying needs of different personality types?

Sometimes entrepreneurs make terrible bosses. There, I said it! If you are a creative, innovative visionary, you'll probably be the worst kind of boss. You don't like boots-on-the-ground activities like hiring, training, and building expansive systems to support your growth. One of the new leaders' most damaging mistakes is neglecting detailed, frequent, and thoughtful communication with their teams.

Never assume that any process is “just common sense” because the knowledge you possess is uncommon. There was a time when you only communicated with clients; now, you'll have more communication points, which creates a greater likelihood of error. Employing others will offer you every opportunity to learn patience and expertly communicate, but you may need a hand.

Hire a business coach who can help you grow your emotional intelligence and communication skills, learn patience, and create realistic expectations of yourself and others.

3. Do I have a skewed perspective on life balance?

A conversation with Jack Canfield offered insight about wealthy entrepreneurs that's useful to share with my clients with less wealth. Despite his success and wealth, the Chicken Soup for the Soul co-author still works fourteen-hour days for days and weeks on end. He said that when he's working on a new book or another big project, he locks himself away in his library and has very little contact with others. But then, when he sends that book to his publisher, he's off to Hawaii with his family for an extended vacation. Life returns to a pleasant balance until the next big project comes along.

Life balance is rarely about day-to-day perfection in your schedule. Look at balance as a whole life experience, not a daily part of your life. There will be periods when your personal life goes by the wayside, and there will be times when you experience the bliss of leaving everything behind to spend time doing the things you love outside of work.

Scaling your small business comes with its ups and its downs. Proper planning and an informed outlook will make the downs fewer and more manageable—but there's one last thing. Don't believe you have to do this alone! There are countless resources and people out there to reduce the burden and help you make the best decisions for you.

***Let's chat! We will investigate whether or not I can help you grow your small business with less stress and more success!***

The post You Want to Grow Your Small Business. 3 Tips So You Don’t Regret It appeared first on Marla Tabaka.

You Don't Need a Business Coach – Bullshift!

Oh, if I could count the times a thriving client has told me how hard it is to talk a fellow business owner into contacting another business coach or me. Even after hearing that my client grew her business from low six figures to a multi-million-dollar business while engaged in coaching. It makes me sad because many more entrepreneurs would succeed if only they had a good coach or mentor at their side. Entrepreneurship is lonely!

After leaving the stage at a speaking event a few years ago, an audience member came up to me and said, “Y-D-K-W-Y-D-K, brilliant!”

Huh?

“Those six words will change my life,” she said.

I still needed to figure out what she was talking about. Finally, she said I had used the term, “You don't know what you don't know,” and that it had never dawned on her. There is so much she doesn't know, and she is critical of herself because of it. But of course, she doesn't even know what she doesn't know, but it's natural, and it's ok–there is an answer! So, she created the acronym as a reminder.

You can only get the answers if you know the questions to ask. How could this entrepreneur learn to become a leader and grow sales if she's never done it before? How could she learn to balance her life as an entrepreneur, mom, wife, friend, and daughter if she's never run a multiple six or seven-figure business before? How could she get out of her own way to realize there's another way to find the answers? She didn't have to know it all; how could she?

You don't know what you don't know–but your coach can teach you.

If you're like this audience member, who by the way became a successful client, and you've never scaled a company to this level before, there are countless things you don't know and wouldn't ever give a second thought to unless someone brought them into your purview. The in-depth, ongoing process of building a full-blown, thriving culture might be a good example. In coaching, you'll learn about things you've never even known to consider, and you'll have the support to step into a whole new world.

Growing entrepreneurs are challenged by things like:

• Clarity and creating a long-term vision, goals, and plans.
• How to manage an overwhelming workload and stress.
• Moving from the self-employed space to the leadership role.
• Understanding the difference between culture and brand identity and how to develop both.
• Hiring for culture fit, not only skill.
• Finding the financial means to hire staff.
• How to handle difficult conversations.
• The nuts and bolts behind converting your team from 1099 status to full-time employees.
• When to hire an accountant, a lawyer, or other outside professional.
• How to balance their life and personal needs with the demands of a growing business.
• How to remove themselves from everyday operations.
• Creating fee structures and policies, both internal and customer-facing.
• How to manage guilt, low self-confidence, fear, and other common emotions.

This list is just the tip of the iceberg; every business owner is different in terms of personality, business experience, vision, and baggage from past experiences. There is magic in a good coach/client relationship. The simple act of externalizing your problems and ideas with someone who's experienced, who gets it, and who is a good listener makes the whole endeavor worthwhile.

Still not convinced? Take a moment to read one of my past articles, Should I Hire a Business Coach? 3 Signs That You're Ready. And remember this: A coach with integrity will not accept a client they don't believe they can help, including recouping the cost of coaching (in most cases). A conversation usually costs nothing, so it can't hurt. I'd love to hear from you, but mostly I would love for you to explore the idea—with me and/or other coaches. You deserve it!

The post You Don’t Need a Business Coach – Bullshift! appeared first on Marla Tabaka.

You launched your company, how long ago now? And you've spent much of that time doing whatever it takes to grow the customer list, sell, and deliver. But lately, you've realized you're not getting beyond the point of making just enough money to survive if you're lucky. The good news is that if you're making just enough, there's probably a market for what you do. The bad news is that if you continue to mop the floors, you won't grow much—as a leader or a company.

This realization is one reason that drives many business owners to seek me out as a life and business coach. Odds are, you're a natural-born leader, but that doesn't mean there's not a lot to learn. It's one thing to operate your company and quite another to take it to the next level with solid leadership skills. Let's look at some of the common stumbling blocks I encounter with the founders who are ready for a change but aren't making it happen.

Business owners who are stuck believe they can't afford to hire.

I always say, “If you believe it, it's true!” I have yet to coach someone who couldn't afford a new hire. That's because, together in coaching, we quickly identify creative ways to secure the ongoing funds for a new hire.

You create a game plan when you work with a business coach. You'll have a growth strategy, and when you bite the bullet and hire someone to do the work that takes up much of your time, you'll be free to bring in new business. However, if you transfer your time from one mundane task to another, you'll fail. You must have a plan to increase the company's profits before outsourcing or making a hiring decision. Sometimes the answer lies as close to your existing client list, a company or individual willing to increase their spending. Don't hesitate to go after this low-hanging fruit; all they can do is say yes or no.

Get an employee training process in place.

Before you delegate anything, have a training process in place. If the work that keeps you from growing your business is computer-related, record your screen as you go through each step of every process. Find a way to easily document the work you do and use this documentation in your training. Your new employee can do the work to make it pretty, so don't worry about how it looks.

Be courageous about delegation.

Your new people are more likely to do things differently than you and less likely to do it all wrong, which is what most entrepreneurs fear. Different isn't bad if it gets the same or better results. If they make mistakes, correct them. Yes, it is that easy. Time-consuming? Sometimes, but in the long run, not so much. This mental adjustment is one of the most challenging for entrepreneurs. I hear it all the time, “By the time I teach someone else to do this, I could have done it myself.” Oh sure, that's true, but how often do you want to repeat tasks that don't grow your business? Bite the bullet, do some excellent training, and let these jobs go.

Leadership means building a team you can trust.

Whether you hire one or multiple people to help you grow, they must be the right people. It's one thing to outsource small tasks or hire a bookkeeping service, but you must select your team members carefully.

The biggest problem with new business coaching clients who already have people on board is that the founder hasn't developed a desirable culture before onboarding. We'll get into some of the nuts and bolts of this in the culture development article two weeks down the road, but for now, suffice it to say that you need to hire people whose values coincide with your own.

If, for instance, you want an organization where people feel fulfillment in their work, but you hire someone who wants to punch the clock for the paycheck, neither of you will be happy. Work with your business coach to identify the core values to introduce into your company culture and create an interviewing process that explores the values of your applicants. When your people possess values that identify closely with your own, you will build mutual trust and respect.

Great leaders mentor their employees.

Some entrepreneurs have strong opinions in opposition to mentoring employees, to the point where they call it babysitting, which they claim they don't have time for. I assure you that mentoring your employees will substantially increase retention and job satisfaction. Solid mentorship opportunities will attract high-potential job candidates eager to learn and advance. As you lead and mentor your employees, you will notice that sales growth and other goals are achieved faster. And lastly, things will be done right, which brings us full circle to why you probably don't want to delegate in the first place—a fear of things not being done correctly. Teaching and guiding your employees is the only way to guarantee your desired results.

Set mutually agreed-upon goals for your employee(s), and don't let those targets linger in the ether. Do brief weekly and longer monthly meetings with your team members to review and guide them. This time will come back to you tenfold.

Hire slow, fire fast.

Hire slow. Have a process that will help you locate, interview, and onboard individuals who will contribute talent, skill, and positivity to your culture. If hiring for a critical position, take your top candidates to dinner or another activity. Invite their significant other, even their kids. Talk about hobbies and interests outside of work. Make sure your values are aligned.

Fire fast. Again, do what it takes to train, support properly, and mentor your employees. When they make mistakes, review them honestly and restate your expectations. If costly mistakes continue, it's time to let go.

One bad apple can spoil the whole team. It's not easy to let go of an underperformer or someone with a negative attitude, but these characteristics are toxic and contagious. Whether it's due to attitude or poor performance, don't be afraid to fire someone. I've seen entrepreneurs hold on to a poor fit out of fear, which never bodes well for the company.

Are you afraid that you'll get stuck doing the work? That you won't be able to find a replacement? Perhaps it's simply conflict avoidance on your part. If that's the case, know this: If you have an employee who is a poor culture fit and an underperformer, it inevitably means they too are unhappy. Everyone will find happiness on the other side of their walking papers.

Practice what you preach.

As you grow your culture (more on this later in this series), you will identify values that the company and your team live by. Let's say you have a value such as flexibility, which might mean your team can work with some flexibility and your company is flexible in resolving your clients' issues. Now let's say that you are inflexible and narrow-minded; your team and clients will become frustrated and eventually leave.

A little bit of tough love here. If you experience resistance, poor attitude, and unsatisfactory performance in a team member you've carefully selected, look in the mirror first. Most often, the leader fails, not the employee who was once the perfect fit for the job. Have you been embodying your own company culture? Have you been living up to your standards, keeping your promises, and demonstrating positive values to your team and customers?

Be a decision-maker and take inspired action.

Creative and driven employees and expectant customers want to see your products and services evolve. Too many entrepreneurs have let great plans and ideas stagnate and die. I suggest a quarterly off-site, whether it's with employees, your coach, or just you, to review growth goals and any changes that will lead to better efficiencies and an improved work environment.

There are times when circumstances prevent business owners from achieving specific goals, but most often, procrastination and fear-related issues stop us in our tracks. If you are indecisive or don't have your priorities in order, your behavior will be reflected in your team's performance.

Leaders have an appreciation for learning. Build time into your schedule to read, listen to podcasts, work with a coach, and travel to conferences. Primarily, be open to feedback and embrace change. I've never worked with an entrepreneur who does these things and still fails.

The post How Solid Are Your Leadership Skills? Review Your Leadership Mindset appeared first on Marla Tabaka.

Is there such a thing as a natural-born leader? Can leadership be taught? The answer is yes to both of those questions, but even a natural-born leader has much to learn. Your business coach is an excellent place to turn.

As a life and business coach, I work primarily (but not exclusively) with entrepreneurs positioned to grow their companies from six to seven-figure businesses, but it’s just not happening. I find my work to be gratifying and sometimes quite exciting! When a small business owner suffers and struggles, they aren’t living the life they deserve and crave. When the entrepreneur enters a successful business coaching relationship, that life reveals itself; it’s fascinating to witness how things change as their world evolves.

What many candidates for business coaching aren't prepared for is the personal and leadership growth that comes with business growth. Many of the beliefs and practices that worked well when it was just you and perhaps a couple of part-time employees won’t contribute to the future growth of your company.

There are new challenges at every bend in the leadership journey, which most often lead to enriching growth experiences. Below are some initial growing pains I commonly see in entrepreneurs seeking to build their companies into the beautiful vision that was once a dream.

Over the next few weeks, I will explore each of these issues at a deeper level. I’ll offer you my best business coach advice to equip and inspire you to grow your business to the next level. For now, here’s an overview.

1. The founder struggles to grow from employee to leader.

It’s all on you. You’ve rolled up your sleeves and done everything from answering the phones to delivering your product and services. But how can you expand your marketing, attend conferences, develop new products or services, and implement growth strategies if you’re busy doing things that are, frankly, not the job of a CEO?

It’s time to build a team and one that you can learn to trust. As you may know, trust can be a big issue for entrepreneurs, and understandably so. You’ve nurtured your “baby” all on your own, and now you’re dissecting it to share the responsibilities with others who may do things differently. They may even screw it up totally! This stage is where you’ll benefit from knowing that, at the employee level, there are very few mistakes from which your company won’t recover. Delegate and train accordingly. Only then will you have the freedom to step into the shoes of a true leader.

In the upcoming series, I’ll touch on the growing pains involved in becoming a leader to new employees and employees who “knew you when.”

2. New leaders need help to determine when and where to invest.

Money is still tight at this stage, so a misstep can be devastating. Do you hire employees, get a larger space, invest in software and equipment, or spend real money on marketing? There is a delicate balance among the choices since you must have the revenue stream to support ongoing expenditures (like payroll or rent), and there is no guarantee of that happening. This decision process involves careful planning, projections, and a leap of faith.

Entrepreneurs at this stage often believe they don’t have the money to scale. If you believe that, well then, it’s true! It’s not difficult to “find” the money to hire a contractor or two, or even an employee when the time is right. Without this support, you’ll most likely remain precisely where you are. A support team is typically the first place you’ll spend your dollars. We’ll look at that closely when I expand on this thought.

3. New leaders usually botch their company culture.

I always say,

“If you don’t build an intentional culture, it will build itself–and you will not like the results!”

One sign that you have allowed your culture to fall through the cracks is when you find yourself surrounded by customers and employees who aren’t on the same page as you are. This unhealthy environment creates stress and wreaks havoc on your business and well-being. If your stress is through the roof, it’s doubtful that an intentional culture is intact.

Honestly, most clients who begin working with me don’t even understand what culture is all about. This is one of the most exciting pieces to helping entrepreneurs achieve their long-term goals. We get to uncover your most treasured values and create the foundation upon which each building block of your business will sit. My clients learn things about themselves they’ve never realized, and the company grows to reflect its founder in the most meaningful ways.

I’ve got some great culture-building strategies and insights for you – coming soon!

4. Employees don’t always adjust well to change – tough decisions lie ahead!

This one ties into the whole culture topic for companies that already have employees onboard when they begin working with their business coach. One of the growing pains we often encounter in the coaching process is the realization that long-time employees are resistant to change and may no longer be a good fit for the organization. Ouch! You know their families—they may even be people you consider friends. In some cases, they are family!

Employees who “knew you when” often don’t adapt well when you become less hands-on. They may be more accustomed to having a say or being a part of your decision-making process. It’s not that your employees become less critical; it’s that your inner entrepreneur will surface as you grow your business (especially with a good coach at your side), and you’ll make decisions that your team doesn’t agree with or understand. Roles and responsibilities change, and we all know how difficult change is for some people. Sometimes, these facts drive a wedge that is difficult to maneuver around between the founder and the employee.

And yes, sometimes all of this means the employee leaves or is let go from the company, but here’s the good news: everyone is happier in the end. I see these past employees thrive as they enter a new stage of their professional growth. And the entrepreneurs, no longer hindered by the challenges of having a nay-sayer on board, also thrive.

5. You don’t know what you don’t know–but your business coach can teach you.

This is a big one. You’ve never done this before; how can you possibly know what to do as a leader? I believe true leaders have an innate ability to lead, but still, there’s so much to learn! And budding leaders often need “permission” to make the choices because sometimes these choices contradict everything you’ve been doing up to this point. You’ve been working non-stop, and now you’re thinking about taking a week off to go to a leadership conference in another state? Unheard of! But yes, leaders need education, inspiration, encouragement, and camaraderie.

You’ve never scaled a company to this level before, so there are countless things that you don’t know and wouldn’t ever give a second thought to unless someone brought them into your purview. The in-depth, ongoing process of building a full-blown, thriving culture might be a good example. In coaching, you’ll learn about things you’ve never even known to consider, and you’ll have the support to step into a whole new world. We’ll talk about some of those things toward the end of this series.

I hope you’ll stay with me over the next few weeks as we explore these topics at a deeper level. Questions? Is there something you’d like me to address in this series? Please feel free to contact me here or send them to me at marla@marlatabaka.com.

I look forward to supporting you during this very exciting time of growth!

The post Top 5 Leadership Growing Pains Seen by This Business Coach appeared first on Marla Tabaka.

Here's what may be going on, and how you can make it better.

1. Others don't understand the entrepreneurial mindset.

Let's face it, entrepreneurs are a breed unto themselves. You are willing to take emotional and financial risks to attain the dream. You strive for freedom but often work sixty-plus hour weeks. The passion runs so deep that others can't possibly know how it feels.

Entrepreneurs frequently tell me how much they love their partner and friends, but people who don't relate to an entrepreneurial mindset may not be able to support you as you like and need.  You may be looking in the wrong place for the camaraderie and encouragement you seek from those in your personal life.

Solution: Find like-minded supporters

Spend time with other entrepreneurs. There are groups out there for almost any interest. Sharing stories, brainstorming, and lending your expertise will give you a dose of the mental and emotional stimulation you crave. The assistance of a great coach or mentor is strongly advised to aid you in creating this balance.

2. They feel robbed of your attention.

The important people in your life may feel deprived of your attention. It's tough to admit this, so they may cite something else as the problem, become argumentative, or go into avoidance mode. This creates confusion because you can't possibly find a solution to a problem that you haven't properly identified.  Oftentimes, loved ones will say they support you, but their actions don't match their words. This is particularly true if your attention is lopsided, in favor of your business. Sometimes things get so bad at home that the entrepreneur hides behind the business to avoid facing the issues at home or in their friendships.

Solution: Create balance and avoid making promises you may not be able to keep.

Broken promises are a brutal blow to our loved ones and will cause their feelings to deepen with disappointment. Have you told your significant other that the business won't disrupt your household or relationship? You know that's not true. Do you break your plans or constantly run late? That gets old after a while so your partner is bound to feel let down and annoyed.

If you find yourself begging forgiveness for broken promises, then something must change.  Be honest, realistic, and forthright rather than avoiding the truth in fear of backlash or disappointing them. It's only fair that they know what they're dealing with. Learn to work on your business instead of in your business and create processes to expedite and organize things so you can spend more time with your loved ones. You might find they become more supportive when they don’t feel second to your business.

3. They are more risk-averse than you are.

When entrepreneurs sink time and money into a business it changes the financial landscape of the household. Savings decrease, debt increases, and lifestyle luxuries go by the wayside. Your partner may be focused on dollars in the bank today, while you're focused on a larger fortune down the road.  Spouses sometimes feel resentful, especially if they cannot see the light at the end of the tunnel. Your dream may require them to work harder to make ends meet, placing the burden of financial survival on their shoulders while you “squander away the money.”

Solution: Have a solid financial plan and share it with them.

Many entrepreneurs begin their businesses as a sole proprietor. As things grow and problems arise (because they will), it's difficult to slow down enough to create a plan. A business without a plan leads to a lack of clarity and direction. I'm not a fan of full-blown business plans unless an investor is involved, but a basic financial forecast and growth strategy is a must. These plans will help those who love you feel more secure about your investment.

4. They are afraid for you.

No one who loves you wants to see you hurt. While they may not understand your vision and commitment, they do understand how much it means to you. They probably hear about your concerns, but do you communicate your positive development and wins? You may feel like you've got this, but they cannot be inside your head, so they don't feel as confident as you do. This doesn't mean they don't believe in you; they just don't see the big picture as you do.

Solution: Be conscious of how you communicate.

Sometimes it feels good to vent–to express your fears and unburden yourself when things aren't going well. So, you dump on your loved one and leave them feeling your pain. It's good to vent but make sure it's balanced by expressing a positive outlook or something that will help to resolve their concern. Of course, they will worry for and about you. Many entrepreneurs have come to me after years of using their spouse as a sounding board, only to realize it's ineffective and stressful for both parties. Again, a coach or someone else who can fill this role is a good way to go. Not to exclude others, but to balance the load.

One more important note: Never make assumptions about the meaning behind your loved one's seemingly negative actions. Reading messages into another's behavior is a fine way to create unnecessary trouble for the relationship. The key to success and feeling supported is to communicate clearly and to remember that support is a two-way street

The post 4 Reasons Your Partner Isn’t Fully Supportive of Your Dreams (and What to Do About It) appeared first on Marla Tabaka.

When your time belongs to something else—work, parenting, caregiving, your business—it can seem you’re trapped inside someone else’s agenda. Entrepreneurs easily fall into this cycle, sacrificing themselves and their time to long-term goals and the needs of others. If you’re not careful, the daily stress of giving yourself away diminishes any sense of self and well-being.

I recall my twenty-plus years of working in corporate: a fifteen-minute drive to the train, a forty-minute train ride into the city, then a brisk twenty-minute walk from Chicago’s Union Station to work. The commute was filled with paperwork and scheduling so I could lessen the load before a hectic 8 to 10 hours in the local news world. At last, I followed the routine of my reverse commute home to my kids for the few short hours we had together.

I loved my job, and being a mom, but what I didn’t love was the feeling of being lost inside the mechanics of every task-filled day. I rarely stilled my mind to capture the most important moments in life or to create a space that felt like mine because I belonged to everyone else. I never stopped to realize that I was lost, that there was something inside of me that felt unsatisfied—until one early morning when I missed my train, which left me with a rare twenty minutes to do nothing.

I felt nearly giddy with the anticipation of a precious few silent moments to myself. I randomly strolled across to a little coffee house where patrons cheerfully bantered with the fun-loving proprietors while waiting for their lattes and mochas. “Oh my! A cinnamon scone,” I thought. “Dare I? Oh sure, it was a special day.”

A special day? Why? It hit me then that treating myself to a few laughs with strangers, a fresh cup of coffee, and a cinnamon scone filled me with giddy anticipation of the next moment and the next. I took my warm coffee and scone to a park bench and savored them, along with the joy that filled my heart as I noticed, for the first time, the beautiful fall colors that had begun to tinge the leaves of the old oaks. “I feel like I’m on vacation,” I thought blissfully. I went to work that day with more emotional and physical energy than I’d had in a while, with a bit more spirit in my step.

That evening I journaled about my mini-vacation experience, and I found it so meaningful that it was decided, then and there, that I would “put a little vacation in every day.”

Put a little vacation in every day.

So, what does that really mean? Missing your train or a meeting, so you can sit idly in a park warming your hands on a cup of joe? What if it wasn’t that random? What if, without sacrifice, you could escape the everyday demands to capture time for yourself? To connect with yourself and your surroundings in a way that eludes you on a typical day? To stop and smell the roses, as they say.

It sounds like too little to mean a lot.

Too good to be true? You may ask, how can five or ten minutes make a difference in how I feel? What might this do for your well-being, health, and spirit?

1. Let’s look at the more practical side of this concept first. Research tells us that taking purposeful breaks (anywhere from 5–60 minutes) to refresh your brain and body increases your energy, productivity, and ability to focus. This is especially true during periods of intense concentration, like study and work projects. Short breaks will give you more time to do other things, making you more efficient and accurate.

Ok, now that that’s out of the way, let’s look at the more meaningful side of taking your little vacation breaks.

2. Purposeful mini-breaks can change the way you think. This is what I call, Bullshift™.

When we don’t have time to ourselves to just “be,” much of life’s more meaningful content gets swept under the rug. We neglect to find gratitude and appreciation for the good stuff and tend to focus on the more stressful aspects of our day-to-day life. Your mind is like your body, it becomes what you feed it. We must nourish our brains with positive thoughts, intent, and beliefs to live a happy, healthy, and fulfilled life.

When you take yourself away from the hustle for a few minutes spend that time finding the good: breathe deeply, look for something beautiful in your surroundings, notice the feel and scent of the air, savor the taste of something delicious, or observe an exchange between happy individuals. These simple actions will reinforce new neural pathways in your brain that eventually become automatic. Translation: You are teaching your brain to default to a positive attitude!

A little vacation in every day has become second nature to me, and I hope it does for you as well. Negativity is exhausting! Life is more fulfilling and hopeful when we can teach our brains to find the positive, even during difficult times. Rather than allowing daily demands to deplete you, capture something special in your day to make it yours because you deserve it!

The post How About 365 Vacations This Year? Here’s How–and Why appeared first on Marla Tabaka.