Experts will tell you to hire employees to take the load off so you can focus on business growth. As a business coach, I often suggest that clients onboard employees as they scale. However, a few key components must be in place before you expand your team.

Most often, small business owners skip over game-changing business-building steps because they're too occupied to put thought into them, but this lack of diligence always backfires.

Don't be that small business owner.

You decide it's time to take the plunge and hire your first (or next) employee. You think about what that person can do and how much time a new hire will free up for you. So, you whip up a job posting or spread the word through your community, and, voila, you find someone. You ask the standard interview questions, size them up, and perhaps check a reference or two, and your new employee starts on Monday. Cool!

Or, maybe not so cool. You may think the hard part is done at this point, but that's far from true. At this point, budding entrepreneurs need to learn to think like a leader rather than someone in the trenches. Now, you not only have to protect yourself from failing but also your growing team.

3 ways to set employees up to fail.

1. You don't give your new hire a steady foundation.

You may have a job description, but you don't have any training, implementation processes, or written documentation in place. Without a solid foundation, you throw your new person into the deep end without a raft. Rescuing your employee is time-consuming and frustrating; it was easier when you were solo!

Many entrepreneurs put these oversights in the category of employee empowerment and tell themselves they will not be a micro-manager. Really, this belief only serves to make the business owner feel better, but you can't hide behind it for long. Empowerment is built upon solid training and an understanding of the company's signature goals and direction. Your employee may attempt to do things right, but without consistent guidance and processes in place, they will struggle and most likely fail to meet your needs. There's a big difference between micro-managing and providing your team with education, support, and training.

2. You're unclear about your small business's growth vision.

Entrepreneurs have plenty of ideas for future growth and expansion. The problem appears when all these ideas merge murkily, causing a lack of clarity, confusion, and overwhelm . These murky waters lead to a team that also lacks clarity and feels overwhelmed and confused by your inconsistent leadership and direction. You may hire for the wrong positions and skill sets, leaving you with one or more team members who may be decent employees but cannot grow your small business with you. They just won't be a good fit for your ultimate vision.

3. You have not designed your company culture.

You have yet to think about what you want your company culture to look like or what values will guide you to that goal. Understanding your company and personal values to design an internal and client-facing culture gives you a roadmap for everything you do, including who and why you hire. For instance, if you hold a value that indicates honesty, integrity, or trustworthiness and hire a salesperson who promises anything to get the sale, you will have very unhappy customers. This person will also cause conflict with other team members who do represent your culture of integrity.

You don't know what you don't know about growing your small business.

Leadership development is a new stage of growth for most small business owners, and this process has many layers. While it may not seem apparent, your leadership abilities need to kick in before you hire employees, not after. It is difficult for most people to figure out how to

1. Make the time to develop processes, identify culture goals, and develop a vision
2. Get your ideas out of your head and into play
3. Gain clarity about the what, how, and why
4. Implement your ideas
5. Just about everything else!

This educational piece of professional and self-growth is why business coaches and mentors exist. No, you don't know what you don't know, and you're not meant to do it alone. Surround yourself with a supportive team of non-employees before you become an employer, and you will save yourself much disappointment, money, and time!

Are you interested in growing your business to add more freedom, security, and well-being into your life? Please contact me to see if I can help. Let’s chat and learn more about one another!

The post 3 Ways Small Business Owners Set New Employees Up to Fail appeared first on Marla Tabaka.

My clients achieve their goals, but for some, the reality of growing their small business is much different than they imagined. Here's the startling truth. There are several points within the process where you may question your decision to scale. You might even feel an overwhelming need to dial it back or give up. I often help my clients through these stages, and, fortunately, nearly all of them plow through until they feel good about their choices again.

To lessen or avoid the negative emotional impact of scaling your small business, here are a few questions to ask yourself as you create your plan.

1. What do I need to do now to reduce my stress later?

When small business owners are knee-deep in problems, the idea of becoming a true leader who works on the vision instead of the day-to-day operations sounds exciting and fulfilling. Still, you'd be surprised by how often entrepreneurs miss the simplicity of being the business when they initiate a growth model. Some wish they'd never hired employees and taken on more business because it now feels even more overwhelming than when they did it alone. This negative experience of expansion usually comes from poor planning and a skewed vision of the path to success.

It's wise to initiate your progression in phases and have a plan in which your function is clearly and realistically outlined for each process stage. It's also wise to accept that sometimes you'll take two steps forward and one step back. Growth is not a linear process.

To minimize the growth pains, consider these points:

• Avoid making personal or professional travel plans within six months of bringing on new employees. Training takes time. In fact, you're likely to feel more overwhelmed by all the training than you did before hiring help. Don't expect your new people to run the business in your absence until they can perform the job skillfully.
• You'll probably need new business to support payroll but be cautious about how much you add to the workload for at least a few months. Even if your new person or people have the skills to do the job, not all skills translate seamlessly from company to company. They still need plenty of your attention. Don't spread yourself too thin, or you'll resent your choice to build a team.
• Outsource work that doesn't need to be done internally, like bookkeeping, payroll, and freelance labor. Do this before you hire anyone else so you're not bogged down by managing more than one transition at a time.
• If you are offloading tasks to your new hire, begin documenting the steps in writing or doing videos before hiring anyone. Loom.com is an excellent resource for making your training videos. You will still need to provide additional training, but your new person will have documentation to check their work.

2. Am I a great communicator who listens, demonstrates patience, and understands the varying needs of different personality types?

Sometimes entrepreneurs make terrible bosses. There, I said it! If you are a creative, innovative visionary, you'll probably be the worst kind of boss. You don't like boots-on-the-ground activities like hiring, training, and building expansive systems to support your growth. One of the new leaders' most damaging mistakes is neglecting detailed, frequent, and thoughtful communication with their teams.

Never assume that any process is “just common sense” because the knowledge you possess is uncommon. There was a time when you only communicated with clients; now, you'll have more communication points, which creates a greater likelihood of error. Employing others will offer you every opportunity to learn patience and expertly communicate, but you may need a hand.

Hire a business coach who can help you grow your emotional intelligence and communication skills, learn patience, and create realistic expectations of yourself and others.

3. Do I have a skewed perspective on life balance?

A conversation with Jack Canfield offered insight about wealthy entrepreneurs that's useful to share with my clients with less wealth. Despite his success and wealth, the Chicken Soup for the Soul co-author still works fourteen-hour days for days and weeks on end. He said that when he's working on a new book or another big project, he locks himself away in his library and has very little contact with others. But then, when he sends that book to his publisher, he's off to Hawaii with his family for an extended vacation. Life returns to a pleasant balance until the next big project comes along.

Life balance is rarely about day-to-day perfection in your schedule. Look at balance as a whole life experience, not a daily part of your life. There will be periods when your personal life goes by the wayside, and there will be times when you experience the bliss of leaving everything behind to spend time doing the things you love outside of work.

Scaling your small business comes with its ups and its downs. Proper planning and an informed outlook will make the downs fewer and more manageable—but there's one last thing. Don't believe you have to do this alone! There are countless resources and people out there to reduce the burden and help you make the best decisions for you.

***Let's chat! We will investigate whether or not I can help you grow your small business with less stress and more success!***

The post You Want to Grow Your Small Business. 3 Tips So You Don’t Regret It appeared first on Marla Tabaka.

Experts will tell you to hire employees to take the load off so you can focus on business growth. As a business coach, I often suggest that clients onboard employees as they scale. However, a few key components must be in place before you expand your team.

Most often, small business owners skip over game-changing business-building steps because they're too occupied to put thought into them, but this lack of diligence always backfires.

Don't be that small business owner.

You decide it's time to take the plunge and hire your first (or next) employee. You think about what that person can do and how much time a new hire will free up for you. So, you whip up a job posting or spread the word through your community, and, voila, you find someone. You ask the standard interview questions, size them up, and perhaps check a reference or two, and your new employee starts on Monday. Cool!

Or, maybe not so cool. You may think the hard part is done at this point, but that's far from true. At this point, budding entrepreneurs need to learn to think like a leader rather than someone in the trenches. Now, you not only have to protect yourself from failing but also your growing team.

3 ways to set employees up to fail.

1. You don't give your new hire a steady foundation.

You may have a job description, but you don't have any training, implementation processes, or written documentation in place. Without a solid foundation, you throw your new person into the deep end without a raft. Rescuing your employee is time-consuming and frustrating; it was easier when you were solo!

Many entrepreneurs put these oversights in the category of employee empowerment and tell themselves they will not be a micro-manager. Really, this belief only serves to make the business owner feel better, but you can't hide behind it for long. Empowerment is built upon solid training and an understanding of the company's signature goals and direction. Your employee may attempt to do things right, but without consistent guidance and processes in place, they will struggle and most likely fail to meet your needs. There's a big difference between micro-managing and providing your team with education, support, and training.

2. You're unclear about your small business's growth vision.

Entrepreneurs have plenty of ideas for future growth and expansion. The problem appears when all these ideas merge murkily, causing a lack of clarity, confusion, and overwhelm . These murky waters lead to a team that also lacks clarity and feels overwhelmed and confused by your inconsistent leadership and direction. You may hire for the wrong positions and skill sets, leaving you with one or more team members who may be decent employees but cannot grow your small business with you. They just won't be a good fit for your ultimate vision.

3. You have not designed your company culture.

You have yet to think about what you want your company culture to look like or what values will guide you to that goal. Understanding your company and personal values to design an internal and client-facing culture gives you a roadmap for everything you do, including who and why you hire. For instance, if you hold a value that indicates honesty, integrity, or trustworthiness and hire a salesperson who promises anything to get the sale, you will have very unhappy customers. This person will also cause conflict with other team members who do represent your culture of integrity.

You don't know what you don't know about growing your small business.

Leadership development is a new stage of growth for most small business owners, and this process has many layers. While it may not seem apparent, your leadership abilities need to kick in before you hire employees, not after. It is difficult for most people to figure out how to

1. Make the time to develop processes, identify culture goals, and develop a vision
2. Get your ideas out of your head and into play
3. Gain clarity about the what, how, and why
4. Implement your ideas
5. Just about everything else!

This educational piece of professional and self-growth is why business coaches and mentors exist. No, you don't know what you don't know, and you're not meant to do it alone. Surround yourself with a supportive team of non-employees before you become an employer, and you will save yourself much disappointment, money, and time!

Are you interested in growing your business to add more freedom, security, and well-being into your life? Please contact me to see if I can help. Let’s chat and learn more about one another!

The post 3 Ways Small Business Owners Set New Employees Up to Fail appeared first on Marla Tabaka.

The details are in the devil.

This old idiom alludes that something may seem simple, but in fact the details are complicated and likely to cause problems. For business owners in Italy, the details are most definitely complex, but some may find disappointment should they choose to come to the US to live out the American Dream. One of the reasons I feel that's true is that Italians, like most, believe that success is hard and you must struggle your way through it alone.

Entrepreneurial Success is Hard.

As a coach, I've learned that the familiar refrain, “Success is hard,” is a shared belief system among entrepreneurs, and we certainly experience hard times. The path to success isn't always easy, but it doesn't have to be a living hell either.

During our stay in Verona, Italy, we toured Dante's Inferno. We had an excellent guide who shared the lore of Dante's grueling travels through hell and purgatory to find his way to Heaven. The young guide told us that one of the greatest sins for those destined for hell is the refusal to ask for help. It's pride, he told us, and it's a lack of desire to achieve something meaningful. “Strong, positive desires point us toward heaven,” he said.

That said, Dante's great need and desire to find his one true love, Beatrice, kept him strong and determined enough to climb the treacherous path from hell and graduate through the levels of purgatory to the Garden of Eden, and Beatrice, in Heaven.

Being an Entrepreneur Should Not Feel Lonely.

As a coach of twenty years, I have learned that the entrepreneur who attempts to travel alone on their path to success experiences more hard times than those who are wise enough to look to coaches and mentors for help along the way. Business owners who finally come to me for help have often reached the point where owning a business truly feels like a living hell.

This article is not intended to be a lesson in religion but to translate these religious beliefs into a powerful metaphor for the human journey, most certainly the entrepreneurial journey.

Trusting Others is a Healthier Choice Than Doing Everything Yourself.

One of the greatest challenges entrepreneurs face in growth stage is to trust. Trust the guidance of an experienced mentor or coach, trust employees to take over parts of the operation, and trust themselves to find the success they seek. Dante, I thought, was like an entrepreneur practicing free will and learning about the power of choice. The tormented Italian poet could ask for help, assist others in the journey, and remain determined to reach his destination. The alternative choices would be to travel alone, unaided by fellow travelers, unwilling to lend a helping hand, and possibly give up the journey altogether or fail. Either way, each choice has its consequences, some desirable, some not so much.

We are here on earth to learn and grow; there's no denying that. Every missed opportunity and denial of support caused by stubbornness and refusal to change keep us in our metaphorical hell or purgatory. When entrepreneurs feel stuck and don't seek help, they deny the human right to choose freedom from these punitive environments and experiences. It's first important to acknowledge that you don't know everything you need to know to reach your intended destination. It's imperative to understand that asking for help does not make us weak or less than. With a strong desire to achieve, virtually everything is possible unless we attempt to do it alone.

Sometimes, Being Alone is a Selfish Choice.

As entrepreneurs struggle with daily challenges and financial woes, the act of going it alone could be misconstrued as a selfish one. Why? Because we then deny yet another human right to achieve our desires. And, because it's not only you who suffers. Think of those around you, people who care for you, and what they must be going through as they watch you suffer. Ask yourself, “How are the people I love affected by my current position?” Also, think of the people who want to help. Consider not only those close to you but coaches like me. There is no greater joy and privilege than working with a client who is open to receiving help, eager to succeed, and willing to change. Watching entrepreneurs journey to their idea of Heaven is one of the most thrilling experiences of my life. It's the same for your family and friends who want to witness you living your dream.

***Contact me to explore if I can help you to reach your entrepreneurial dream!***

You get to choose!

Is it time to exercise your freedom to choose? Because, yes, it is possible to choose success over failure. Through my experience of owning businesses, living life as I choose, and witnessing countless entrepreneurs decide to open their minds to change, I will tell you that you don't have to struggle and suffer. If your business model is truly viable, yet success alludes you, it only means that you are missing the answers that lie within you. It takes an outside perspective to help you find those answers and open the path to learning and growing.

Dante eventually landed in Heaven with his beloved Beatrice because he had a dream and allowed his fellow travelers to support him. He chose to aid others as he could and believed in the group's ability to reach Heaven, despite the temptations of crippling whispers from the devil. We all hear those whispers. Perhaps not from the devil, but the whispers of our inner critic that tell us to stop, give up, and deny our strengths, gifts, and talents. Don't listen to that voice, no matter how loud and ugly it gets. Instead, learn how to silence the damaging soundtracks, seek assistance in your growth journey, and believe in your ability to get there!

The post When Life as an Entrepreneur Feels Like a Living Hell, Metaphorical Inspiration appeared first on Marla Tabaka.

As an entrepreneur, you must make tough choices, sometimes under unexpected circumstances. While we all experience and process each situation on our own timeline and in our own way, there are a few things you can do for an added measure of self-care.

Before making a tough decision, create your support system.

When we are in distress, we often forget to help ourselves in nurturing ways—or inform others how to help us.

When I made the gut-wrenching decision to leave a career I loved, I knew I would need to lean on others. It was time to walk away from the television broadcasting industry that I’d been part of all my adult life, but what would I do with my life after television?

Before formalizing this tough decision, I made an appointment at the local career center to learn about my options. I took the Meyer’s Briggs and other assessments at the community college; I reached out to my network to ask for connections, and I let my friends and family know that I would need some fun distractions from my quest to find a new beginning. These measures offered me a softer landing when I made an emotional exit from the only career I’d ever known.

Consider what might be needed and what would feel good to you during a stressful period in your life and ask for support. Making decisions and plans like these ahead of time will offer you a softer landing.

Plan for the inevitable.

I find a significant amount of our stress comes from doubting our choices and taking the big step of making the final decision. A situation I often experience with the entrepreneurs I coach is the unwillingness to let go of an unproductive or difficult employee. As the business grows, longtime employees may not be capable of growing with it. As employers, we understand the struggle an employee may encounter when facing unemployment. Feelings get involved and doubt sets in. Yet, once the entrepreneur decides to release an employee who isn’t performing or is not a good culture fit, good things happen—usually for the employer and the employee.

Give some thought to the decisions you may have to make in the future. Apply this formula:

If x and y happen, I will move to z, my final decision. In this scenario, if this employee fails to meet the requirements discussed in our meeting and doesn’t change their toxic attitude, I will let them go. This kind of planning lessens the possibility of emotional reasoning getting in the way of your ability to make a sound, albeit tough, decision. This process is especially helpful in big life decisions like managing the well-being of someone who can no longer make decisions on their own.

Find the collateral beauty.

I loved being the owner of a thriving independent coffeehouse. All of it, but the stress of running a brick-and-mortar business, the financial concerns, and 15 young, not-so-reliable employees—all while being the single parent of two teenagers.

As I always say, being an entrepreneur can be lonely, so I hired a business coach to help me with direction and clarity. That experience turned into so much more than I’d anticipated. It ultimately led to my current career, which turned out to be my life purpose and passion. Still, I had to make the difficult decision to sell my amazing coffeehouse so I could go to school and build my coaching practice.

The movie, Collateral Beauty, offers an unusual viewpoint of loss. There are aspects of even our most difficult experiences that are beautiful if we open our minds to a broader perspective. Selling the coffeehouse, while painful as I let go of my community of friends and a place I’d come to know as a sanctuary. It felt nearly unbearable; still, letting go provided me the growth opportunity of a lifetime. My coach offered to mentor me and supply me with pro bono clients. I’d added another layer of wisdom that comes with failures and successes, and this knowledge would support me in helping other entrepreneurs. I met people who would remain in my life for many years beyond the coffeehouse. I have memories of all the musicians and artists I helped by providing them a place to showcase their talents. Although I was grieving for the home-away-from-home I’d lost, my life was rich with joyful memories and more.

Use the oxygen mask theory.

We’ve all sat through the redundant safety messages on commercial flights. “Ladies and gentlemen, “Should the cabin lose pressure, oxygen masks will drop from the overhead area. Please place the mask over your own mouth and nose before assisting others.” Why? Because you can’t help anyone if you’re unconscious.

Sometimes life gets tough just before we must make a dreaded decision. The stress and concern build up, making you emotional as your next steps become clear as mud. When your body’s energy and oxygen become consumed by its survival mechanism, your brain does not function well. The energy consumption leads to a sense of overwhelm, confusion, and many emotions.

Somehow, we become martyrs during a crisis, refusing comfort and help from others and neglecting our own needs. These sacrifices do not aid anyone involved in the situation and certainly don’t benefit you. Slow down, create space, eat as well as you can, and do what is needed to ensure proper rest.

One thing I know for sure. When we create the smoothest path possible, we have greater clarity and energy to get to the other side of our decisions. Once there, we can pick up our lives and begin to release whatever problems and pain the situation has brought into our lives.

The post How to Make Tough Decisions Bearable–and With Clarity appeared first on Marla Tabaka.

Why is intuition important?

Intuition is a type of intelligence, not a woo-woo state of being. In fact, researchers are paying much more attention to intuition\ and many say it’s the most important kind of intelligence. People from all walks of life, including famous leaders, scientists, and inventors are known to make their decisions based on intuitive hits or while daydreaming. They take risks that don’t necessarily make sense on paper, but their intuition drives them to do it anyway.

Does everyone have strong intuition?

People who are logical thinkers may not be as adept at using their intuitive processing. The brain thinks by using two different and distinct processes. In one, the brain works through information slowly and deliberately; this is analytical thinking. In the other, the brain draws on patterns from our past experiences and the current environment to make quick decisions. This is where the intuitive process lives and operates. Your intuition may be difficult to detect because you are relying on just one of your brain’s operating systems. The two hemispheres of our brain (left/right) work together in harmony, but signals from one can be much stronger than the other at times.

Intuition is often drowned out by a lack of confidence and your bully, B.S. voice.

Another reason you may not easily tune into intuition is that your intuitive voice is usually small and gentle, whereas the bullying voice in your head is intrusive and noisy. Intuitive thoughts are quiet and usually fleeting; intruding thoughts are loud and often nagging.

The nature of negative thinking makes it more difficult to hear and believe in your intuitive thoughts.

When your confidence is lacking, this overbearing voice can drown out your intuitive voice. We need to tell those thoughts to sit in a corner so we can listen for something gentler. Intuitive thoughts induce a calming feeling of knowing or understanding. They feel good or right while intrusive thoughts feel overwhelming and anxiety-provoking, or depressing. This is one of the best ways of telling them apart.

Do your B.S. thoughts get in the way of your success and happiness? My Group Coaching Series might be right for you! I call it BullShift!

Learn more about Bullshift Group Coaching now!

Can everyone tap into their intuition?

I believe this is a question that’s gone unanswered. However, I believe that intuition is like a muscle and simply needs to be exercised. For most of my life, I’ve been studying my inner voice and I see every life challenge as a playground for improving my mindset. Intuition plays an important role in that. This is certainly something that anyone can do, it just takes time and tons of curiosity. That’s why I make it a playful process.

Play games to increase your intuitive awareness.

• I love being playful with my intuition. I’ll use a deck of cards to try to “predict” which card I’ll pull next. I remain general, looking for a color (hearts or diamonds versus spades and clubs) or I’ll think about the face cards (the king, queen, and jack) as a separate set from the numbered cards. You’ll be amazed at how often you are correct after you learn which voice to listen to. Sometimes when I’m really feeling in tune, I’ll get more specific and “ask” for a certain card.  I mostly do this when I play Solitaire. I’m telling you, it works!
• When I get a “hit” like to call or text so-and-so, I always listen. Most of the time they will say, “I was just thinking of you!” There have been many times when they’ve told me something significant has just occurred and that it's amazing that I called in that moment.
• When I need to make an important decision, I close my eyes and think about my choices one at a time. While I’m focused on each choice I tune into my body, not my brain. Usually, our bodies know (and will communicate) what’s right for us. I refer to my intuition as “a seed of knowing”. That’s how it feels; a seed floats gently into my heart and/or gut and I know—without a single doubt—that things will turn out exactly as they are meant to be and for my highest good. (It’s not up to us to judge what the highest good is. We don’t have access to that information.)

These are only a few of the fun ways to play with your intuition. Get creative and practice often. Your confidence will soar, success will increase, and you will feel much happier.

The post Intuition Is Intelligence, Not WooWoo. Here’s How to Tap Into Yours appeared first on Marla Tabaka.